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Palladium Team Launches Vaultoro Case Support Service

Palladium Team Launches Vaultoro Case Support Service

The Palladium Legal Team is currently conducting a preliminary assessment regarding a potential class action against National Vaulting Services Ltd, formerly known as Vaultoro Limited. This initiative is aimed at individuals and entities who may have experienced losses, restricted access, or other issues related to their accounts on Vaultoro. Author: The Palladium Team Published on: February 11, 2026

Understanding the Vaultoro Situation

Vaultoro, previously operating as a crypto-to-gold trading platform, allowed users to trade cryptocurrencies for physical gold stored in secure vaults. However, reports indicate that some users have faced:

  • Difficulty accessing funds or completing withdrawals.

  • Delays or blocks on accounts, restricting trading or transfers.

  • Lack of response from support channels, leaving users uncertain about their assets.

Given the complexity and potential scale of these issues, the Palladium Legal Team is gathering information to assess whether legal action is feasible and to determine the best way to protect affected parties.

How Our Vaultoro Case Service Works

Our service focuses on information-gathering and preliminary assessment, providing a structured way for affected users to engage safely and confidentially.

1. Submit Your Interest

Users who believe they may have suffered losses can submit their details through our dedicated online form. This helps our team understand the scope and scale of affected accounts.

2. Document Your Case

Submit relevant information about your Vaultoro account, including transaction history, withdrawal attempts, or communication with the company. While documentation is optional at the initial stage, it strengthens the assessment process.

3. Preliminary Legal Assessment

Our legal team reviews submissions to determine potential claims, identify legal avenues, and assess feasibility for collective action. This ensures that only cases with a clear basis are considered for further steps.

4. Confidential Handling

All inquiries are handled with strict confidentiality. Participation does not create a client-attorney relationship or obligate you to take legal action.

Why Participate

  • Explore Legal Options: Determine if your situation qualifies for potential legal action.

  • Collective Strength: Joining with other affected parties can strengthen the case and improve the likelihood of successful outcomes.

  • Transparency & Guidance: Receive clear updates from our legal team about next steps, timelines, and possibilities.

Important Considerations

  • Submission of your information does not guarantee legal proceedings. Decisions on
    whether to pursue action will depend on legal, factual, and strategic considerations.

  • You retain full control over your participation. Providing information at this stage is purely for assessment purposes.

  • Our team is committed to acting ethically and professionally, ensuring that affected users are represented accurately and fairly.

How to Get Started

Affected individuals or entities can submit their interest and relevant details through the official form on the Palladium website: https://plld.net/vaultoro-case

By participating, you contribute to a clearer understanding of the situation, helping our legal team determine whether collective action could provide meaningful recourse for affected Vaultoro users.